Avoid bill shock with Globe’s Php999 bill cap on data plans


Globe Postpaid subscribers may have gone online greeting happy, not realizing all the love they’ve been spreading via their mobile phones will shock ’em back to reality come the 2012 bill. But don’t fret. Globe just gave you one heck of a Christmas gift.

Globe Telecom recently made its Postpaid PowerSurf plans even better with the implementation of a Php 999 bill cap to help users to avoid bill shock. With the new billing policy, postpaid subscribers registered to any of the PowerSurf plans need not worry about exceeding their allocated megabytes (MBs) because charging stops at Php 999.

Postpaid PowerSurf is a mobile internet plan that gives Globe Postpaid subscribers MBs of mobile data, consumable per kilobyte (kb) and valid for 30 days. The plan is available in three variants: PowerSurf 99 (50MB), PowerSurf 299 (300MB) and PowerSurf 499 (1 GB). With the Php 999 bill cap, subscribers will not be charged above Php 999 each month for excess usage regardless of their PowerSurf plan subscription.

This means that for as long as a postpaid subscriber is registered to any PowerSurf plan, they don’t need to monitor their usage strictly because they can be confident that they will never pay more than Php 999 for data use even if they exceed their respective plan’s MB limit.

“Bill shock has always been a concern for most of our postpaid subscribers using smartphones, especially those who use data. Our new worry-free plans, headlined by the Php 999 bill cap, show that Globe truly values superior customer experience by proactively addressing bill shock and helping subscribers cope with their data usage,” said Joanna Africa, Head for Portfolio Management of Globe. “With the bill cap on PowerSurf in place, we give our postpaid subscribers peace of mind when they surf on their handsets – may it be an iPhone, Android or BlackBerry. For as long as they are registered to any of our PowerSurf plans, they can enjoy mobile browsing without racking up an expensive bill.”

Activate Globe Postpaid PowerSurf by visiting any Globe Store, calling the Globe Hotline at 730-1000 or texting POWERSURF 99/POWERSURF 299/POWERSURF 499 to 8888. For more information on Globe Mobile Internet, text SURF to 8888 or visit surf.globe.ph.

5 COMMENTS

  1. I am Mr. Vic from Cabuyao, Laguna.i applied for Globe’s 999 PLAN just last month, August 2012 and upon installation i paid 999 pesos for the first month advance payment, according to the agent… BUT I WAS SHOCKED when i received the first monthly bill for the period Aug. 21 to Seot, 21, 2012 – amounting to Php 2,030.00.

    Can you please explain why the billing goes to this amount? Kindly make the necessary corrections. Otherwise, I have no opt but to request your office to terminate my subscription.

  2. By the way, before the installation i ask the agent several times if there is any additional charges to be billed, the agent answered “Nothing, only Php999.00 per month will appear in the billing:…

  3. …good evening,,this is just about my concern about my unbilled charges,,AS I CHECKED my unbilled charges..it billed to 51000 plus..please make it clear..to me if i will only be paying 999 instead of 51000..tnx

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