Online shopping is undoubtedly booming in the Philippines, so much so, in fact, that in 2023 alone, the Philippine Statistics Authority reported that e-commerce generated over PHP286.67-billion worth of total digital transactions. Electronics are in the Top 10 product categories that dominate this sector. However, it is not all roses. In a 2023 survey, market research firm Standard Insights found that consumers faced various challenges in their online shopping journey. These include the uncertainty of product quality upon receipt, safety and security, deceptive advertising, and trust in payment methods, among others. The horror stories of flagship phones turning into rocks? Yep, that is just one of the many worst case scenarios buyers of phones, laptops, and other electronics face when doing their transactions online.
Enter ShopSafe, the newest service from M Lhuillier designed to make online buying and selling of gadgets more convenient and secure. Here are some reasons why ShopSafe should be your go-to platform for your next online shopping spree.
ShopSafe protects against scams
Being scammed is one of the foremost concerns with online shopping. An item that never arrives despite you having paid for it in advance, receiving something completely different from what you ordered, or receiving a fake item—all these normally come with the online shopping territory…
…but not with ShopSafe though. ShopSafe acts as an escrow service, where M Lhuillier holds your payment until you receive and verify that your purchase is all good. This means that the seller must actually ship your item and the item must be what you ordered. This gives both sides the confidence that the transaction is legit, reducing the chances of fraud. You can rest easy knowing that your smartphone is actually a smartphone and not a kid’s toy.
ShopSafe integrates seamlessly with popular shopping platforms
ShopSafe is designed to seamlessly work with popular buy-and-sell platforms such as Facebook Marketplace, Instagram, and Carousell (formerly OLX). Whether you’re buying a pre-loved flagship device or selling a laptop you have already outgrown, you can use ShopSafe to make your transactions safe and hassle-free.
ShopSafe is also open for use by independent sellers who may not have the system or inventory necessary to be on larger e-commerce sites. By opening itself up to these smaller enterprises, ShopSafe ensures that buyers can avoid the uncertainties that come with dealing with the second-hand gadget market. Meanwhile, sellers can rest easy knowing that their product won’t be released without the proper payment.
ShopSafe makes payments easier and hassle-free
Money can be complicated, especially when shopping online. ShopSafe makes this process headache-free by managing payments through M Lhuillier’s MCash, the brand’s trusted in-house payment system available via the ML Wallet app. Buyers can cash-in for free at their nearest M Lhuillier branch or through M Lhuillier’s numerous banking partners. Meanwhile, sellers can cash-out using the same methods. No exchange of physical cash is necessary, further enhancing safety and convenience.
ShopSafe makes deliveries and returns hassle-free
If you’re often not at home or the office to personally receive your item, then you know that getting it re-delivered and aligning your schedule to the new delivery date is a pain. Say goodbye to worries about deliveries and returns as ShopSafe takes care of that too! Once the buyer deposits the payment held into MCash and the transaction is processed, the seller is instructed to drop off the item at their nearest M Lhuillier branch. Afterward, J&T handles courier duties, delivering the item to the buyer’s M Lhuillier branch of choice. The buyer is then notified that their purchase is ready for pickup.
If the buyer is not satisfied with the item, they can choose to decline its receipt and ShopSafe will facilitate its return back to the seller. This empowers buyers into more confident shopping as they have the option to inspect and return the item if something is not right, all without dealing with the hassles of payment refunds.
ShopSafe is free to use until December 2024
ShopSafe is making your Christmas shopping more convenient and less stressful as its service fees are waived until 31 December 2024! You read that right! From now until the end of the year, you get to enjoy all the security and convenience of ShopSafe for the low, low price of absolutely nothing. This is the perfect time for both buyers and sellers to try out the platform risk-free! That last-year-flagship you’ve been eyeing as a reward for all your hard work this year? Get it easily and safely with ShopSafe!
What are you waiting for? Try out the newest player in the Philippines’ online shopping space in ShopSafe and discover its promise of #MagaanLahat. From buying, selling, payments, and deliveries, ShopSafe promises to make online shopping a truly stress-free experience. With no fees until the end of 2024, now is the best time to give ShopSafe a try.
Download the MCash app and test ShopSafe out today!