The Changan Vital 5 after-sales service brings the promise of customers as the top priority, covering your car’s vital needs to add value and ease your life on the road.
With every Changan vehicle built and field-tested to last at least 10 years, regular maintenance extends the car’s life for more roadworthy rides ahead.
The comprehensive Vital 5 after-sales service from Changan Motor Philippines Inc. consists of the following features:
Vital Sign 1: The Changan 5-Year Warranty
Changan’s 5-year or 150,000-km (or whichever comes first) warranty is vital care right from the start and all throughout your journey. Coverage automatically starts once your vehicle is handed over to you.
Vital Sign 2: Changan Fastlane + ASAP60
Changan’s revolutionary preventive maintenance service (PMS) cuts down on costs and complex procedures. With ASAP60, you get two Certified Service Technicians to work on your car and finish the job in 60 minutes, or it’s free. And on your first year (or first 20,000km mileage), Preventive Maintenance labor is free. Customers only need to get their PMS appointments every 6 months or 10,000km, whichever comes first. Service job covers regular PMS parts, lubes, and fluids replacement, as well as vehicle inspection items to ensure that your vehicle is in top condition.
Vital Sign 3: 100% Maintenance Parts Availability
True to its promise of Lasting Safety and worry-free ownership, you get 100% assurance that maintenance parts are available, or you get them for FREE — an industry-first from Changan Motor Philippines, Inc.
Vital Sign 4: Changan Pace-Setter
And when the going gets tough, there is a dedicated team to provide free towing and roadside assistance, wherever you are, whenever you need it.
Vital Sign 5: CAIA 24/7 Customer Care
Inquire or book service appointments through the breakthrough AI, CAIA (Changan Artificial Intelligence Agent), for fast and seamless connection to their 24/7 Technician and Parts Center. Chat with CAIA via facebook.com/ChanganPhil, the official Changan Motor Philippines Facebook page.
“We formulated the Vital 5 to give customers more reasons to trust Changan and our network of 33 dealers nationwide,” affirms CMPI president and CEO Ma. Fe Perez-Agudo. “Changan Vital 5 after-sales service brings to life Changan’s promise of lasting safety for our customers.”