Isuzu Philippines Corporation (IPC) has wrapped up its 21st Isuzu Service Skills Olympics (ISSO), the company’s annual nationwide competition that puts dealer service personnel to the test across technical, customer-handling, and parts operations challenges. Held under the theme “Mastering Skills, Leading the Future,” this year’s event drew 113 participants from Isuzu dealerships across the country, competing in three categories: Service Technician, Service Advisor, and Parts Staff.
What the Competition Covers
The ISSO runs participants through a combination of written and practical exams that go beyond textbook knowledge. Competitors are tested on technical troubleshooting, vehicle inspection, customer handling, parts operations, and real-world service scenarios that mirror what they encounter daily on the workshop floor. The Service Technician category is run as a team event, emphasizing coordination and collaboration over individual performance.
“At Isuzu, we understand that our customers depend on their vehicles every day for business, livelihood, and family needs. This is why we continue to invest in programs like the Isuzu Service Skills Olympics, to further strengthen the skills and capabilities of our service personnel nationwide. Through continuous learning and improvement, we aim to help keep our customers’ vehicles running at their best, minimize downtime, and provide them with the confidence and peace of mind they deserve every time they visit our dealerships,” said Yasuhiko Oyama, executive vice president of IPC.
21st ISSO Winners
Parts Staff Category
- Champion: Frederic Luna, Isuzu Pasig
- 1st Runner-Up: Harold Valencia, Isuzu Quezon Avenue
- 2nd Runner-Up: Eruel John Gamboa, Isuzu Bacolod
Service Advisor Category
- Champion: Mark Louie Malipol, Isuzu Batangas
- 1st Runner-Up: Jonel Barrientos, Isuzu Iloilo
- 2nd Runner-Up: Charmaine Joan Almeida, Isuzu San Pablo
Service Technician Category (Team)
- Champions: Rainer Morales and Marco Comora, Isuzu Alabang
- 1st Runner-Up: Alvie Jhon Valdez and Jay-ar Jumawan, Isuzu Butuan
- 2nd Runner-Up: Francis Suarez and Royal Jazz Ganas, Isuzu Cagayan De Oro
Special Awards
- Top Service Technician: Jereme Asilum, Isuzu Makati
- Dealer Grand Champion: Isuzu Cagayan De Oro
Over Two Decades of Skills Mastery
“At Isuzu, our commitment goes beyond providing dependable vehicles. We continuously strive to deliver reliable, high-quality aftersales support that gives our customers greater confidence, convenience, and peace of mind throughout the life of their vehicles. Through programs like the Isuzu Service Skills Olympics, we continue to strengthen our service standards and ensure that our customers receive the best care every time they visit our dealerships,” said Hodaka Matsuda, vice president for aftersales at IPC.
The Isuzu Service Skills Olympics has been running for over two decades, and IPC positions it as a core part of how it keeps its nationwide dealer network sharp as vehicle technology advances and customer expectations grow. For Isuzu owners, the practical takeaway is straightforward: the technician or advisor at your local dealership has likely gone through this kind of structured, nationally benchmarked training.
For more information on Isuzu’s aftersales support and services, visit Isuzu Philippines Corporation.