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    PLDT Global launches online subsea cable portal for customer convenience

    TechnologyTelcosPLDT Global launches online subsea cable portal for customer convenience

    Carriers and enterprises can now view, book, and buy subsea cable capacity conveniently through Capacity B&B, an online booking portal launched by PLDT Global Corporation (PGC), the international arm of the Philippines’ largest fully integrated telco PLDT. This is the first time that a Philippine-based telecommunications company, through PLDT Global Corporation, is offering subsea cable capacity as a product ​via a ​digital platform. 

    This innovation allows PLDT Global Corporation customers to conveniently view ​the real-time availability of submarine cable capacity instead of manually inquiring over traditional channels. Customers can also discuss backhaul, local loop, or cross-connect service requirements in detail once our sales team reaches out to them.

    International telcos or carriers, content providers, and enterprise clients can visit and sign up at Capacity B&B via http://capacitybnb.pldtglobal.com to review available routes, place orders hassle-free, or make further inquiries on international capacities. 

    “We are continuously looking for ways to improve the experience of our customers by providing them with readily searchable subsea cable inventory and product details all in one platform. This helps them save time and effort, especially in this pandemic, ​where we strive to ensure business continuity through low or no-contact transactions,” said Albert V. Villa-Real, SVP and chief commercial officer at PGC. 

    With the international sphere as its mandate, this is among PLDT Global Corporation’s many strategic innovations in pursuit of its commitment to provide best-in-class technology and connectivity to accelerate the digital transformation of businesses worldwide.

    This initiative also falls under PLDT’s group-wide commitment to Awesome Customer Experience and Quality of Service, one of the seven pillars that comprise the company’s sustainability framework. With the UN Sustainable Development Goal #9: Industry, Innovation, and Infrastructure as PLDT’s anchor, this development is aligned with the company’s sustainability focus area of connecting everyone, everywhere.  

    For more information, visit www.pldtglobal.com.

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