CCAP sets the stage for Contact Islands 2024; reaffirms confidence in AI integration

    CCAP is inviting key leaders and representatives from contact center and business process sector firms, local and national government, the academe, thought leaders, and customer experience officers to the Contact Islands 2024, happening from July 24 to 26, at the Fili Hotel Nustar Cebu in Cebu City.

    Filipino consumers demand brand transparency in AI use — Twilio study

    According to the latest Twilio State of Customer Engagement Report, 77% of Filipino consumers want clear information on how their data is used in AI, but only 53% of brands are fulfilling this critical expectation.

    Explore the World of SMT in Shanghai at NEPCON China 2024

    NEPCON China is the World of SMT (surface-mount technology) that brings together global PCBA (printed circuit board assembly) solution providers with the latest products and cutting-edge technology.

    Reimagine teamwork with Zoom Workplace, an AI-powered collaboration platform

    Zoom Workplace, the company’s AI-powered collaboration platform, will deliver new innovations to help businesses reimagine teamwork, facilitate connections, improve productivity, and optimize flexible work experiences.

    Samsung Business Expo showcases innovations for connected experiences

    The Samsung Business Expo, themed “Innovations That Power Solutions,” showcased the company’s technology that not only transforms homes into multifunctional spaces, but also offers seamless integrations built for different sectors such as education, government, hospitality, manufacturing, and retail.

    How local chocolate producer Kakaw Galleon made business sweeter with PLDT and Smart

    Isagani de Ocampo, seafarer turned chocolatier, launched Kakaw Galleon during the pandemic, and has benefited from the PLDT-Smart eBizNovation digital upskilling program.

    PLDT-Smart eBiznovation partner with TikTok to bring digital empowerment, economic gains for PWDs

    PLDT and Smart’s eBiznovation leverage on digital platforms like TikTok Shop to provide avenues for underrepresented sectors to engage in entrepreneurship.

    Grab Women Program supports inclusive economic empowerment for women

    Specific to the Women Program, Grab Philippines aims to lower the barriers for women to gain equitable access to earning opportunities as a Grab driver-partner.

    Ninja Van shares how SMEs can optimize social commerce in Southeast Asia

    Ninja Van Group, Southeast Asia’s leading tech-enabled express logistics company, launches a white paper that unveils the challenges faced by sellers in Social Commerce operations.