At its core, ethical sourcing means ensuring that every stage of the supply chain reflects responsible practices. For business owners, it requires balancing guiding principles with the daily realities of procurement, supplier management, and market demands. The challenge is finding practical ways to uphold these standards without compromising efficiency. Ethical sourcing is therefore both a framework of values and a set of actions to follow consistently.
The Philippine customer experience industry is positioning itself for a new growth phase as the Contact Center Association of the Philippines (CCAP) officially rebrands into the Customer Xperience Association of the Philippines (CXAP).
Positioned under the theme “Legacy in Motion: Empowering Growth to the Nation,” the PHILSME expo brought together more than 190 exhibitors and over 260 business solutions alongside packed conference sessions, business matching opportunities, community meetups, mentorship activities, and entrepreneurship-focused discussions.
The Brother PR1060W combines advanced technology with practical tools that reduce manual work and speed up production. Here’s a closer look at what it brings to the table.
The new hub is Skyro’s third in the country and supports its growth by strengthening operations and customer service for over 1.2 million Filipino customers.
Recent figures show that 86% of Filipino knowledge workers already use generative AI in their day-to-day tasks, reflecting how quickly AI adoption has accelerated across industries.
SailPoint, an enterprise identity security company, is launching Agentic Fabric, a new solution built specifically to govern and protect AI agents and other non-human identities at scale.
AIA Philippines has AI Roleplay, an AI-powered training platform built into its existing Master Planner digital ecosystem. The tool lets AIA Life Planners run through simulated customer conversations before they ever sit across from an actual client.