TP in the Philippines, part of global digital services leader TP (formerly Teleperformance), earned two recognitions at the Asian Technology Excellence Awards (ATEA) 2025: the Philippines Technology Excellence Award for AI–Business Services for its TP.AI FAB solutions, and the Philippines Technology Excellence Award for AI–Business Services for TP Interact.
TP.ai FAB solution is a proprietary AI orchestration platform that integrates AI, human expertise, and automation effectively at scale. TP Interact, meanwhile, is a GenAI-powered analytics and quality automation platform that transcribes, analyzes, and scores interactions across channels.
These back-to-back wins underscore TP’s leadership in harnessing cutting-edge AI-powered customer solutions and optimized customer engagement analytics tools to transform customer experience, strengthen operational efficiency, and deliver measurable business outcomes across industries.