Globe Telecom said that it is rolling out the adoption of the new SingleSON solution in the entire country, which will provide for a highly-intelligent infrastructure, leading to an overall enhanced user experience for the telco’s 46 million mobile customers.
The telco will start to deploy SingleSON on its LTE cells as base software and will be the critical solution to integrate 2G, 3G and LTE together and have them work seamlessly across the technologies. According to the network’s technical executives, the nationwide commercial rollout is earmarked to be completed before the third quarter of 2015, with new features being developed to further improve SingleSON solution, leading to an overall enhanced Globe customer experience.
“The adoption of the SingleSON in the entire Globe network nationwide will empower us to effectively manage a more complex network and deliver on our promise of superior customer experience. SingleSON allows automatic near-real time diagnostics of our mobile broadband network and optimizing it intelligently. From the point of view of Globe, it means less resources needed to manage complex networks and delivering a great experience to our customers. With it, network key performance indicators will see significant improvement,” Globe Senior Vice President for Network Technical Group-Technical Services Division Emmanuel Estrada said.
He added that, “we are impressed with the capabilities of the SingleSON, in so far as improving operation and maintenance (O&M) efficiency and performance are concerned. It will allow us to continuously deliver a great user experience to manage an increasingly more complex network and will enable us to manage the explosive growth and expansion of mobile data services traffic which is foreseen to continue in the coming years.”
According to Estrada, the SingleSON solution effectively covers the entire lifecycle of networks as it is designed for automation to provide efficiency and improve network performance. Its main characteristics in terms of O&M consist of self-configuration, self-optimization and self-healing. Likewise, it is also capable of supporting equipment from other vendors. It is powered by a SONMaster as the core product and engine which detects coverage problems and adjusts radio frequency parameters automatically.
The telco recently announced that as the first in the world to employ Huawei Technologies’ SingleSON in its modernized mobile broadband infrastructure. The SingleSON, or the self-organizing network solution, provides Globe with an intelligent, future-proof wireless broadband network which ultimately translates to a wonderful customer experience.
The solution was recently tested live on the Globe mobile broadband network and is the largest commercial deployment thus far for SingleSON. According to Globe, the performance of the solution achieved remarkable results and exceeded expectations with immediate improvement on both drop call rates as well as users’ throughput. It also showed better mobile broadband traffic management & sharing of radio resources between layers and technologies.
To ensure calls are handed over properly, the Globe network is currently managing a total of 1.2 million neighbor relationships to date, which in three years’ time will grow to 2.1 million. Next steps for the SingleSON rollout, according to Estrada, are to incorporate for commercially use the energy saving and intelligent interference management features of its modernized mobile broadband network.