Isuzu Bulacan emerged as the overall top performer in the recently-concluded 16th Isuzu Service Skills Olympics held virtually this year, with the official awards ceremony held last June 11, 2021.
The hotly-contested Isuzu Service Skills Olympics tests the knowledge and skills of service technicians, service advisors, and parts staff from Isuzu dealers nationwide.
“It is very unfortunate that we cannot do our usual ISSO face to face. However, this year, we strive for excellence as we intend to continue to improve the technical skills capabilities of all aftersales staff and personnel,” said Wataru Miyamoto, IPC vice president for aftersales. “This pandemic caused a major disruption to our business. Please allow me to express my sincere appreciation to our dealers for all your continuous support of our ongoing aftersales programs despite these trying times,” he added, addressing the dealer participants.
Isuzu Philippines Corporation president Hajime Koso was also in attendance and congratulated the group not just for a successful Isuzu Service Skills Olympics run but also for the back-to-back achievement of a Triple Star Rating in the annual aftersales performance evaluation of Isuzu Motors Limited (IML). “Only 5 out of 33 countries worldwide received the esteemed rating. Being 1 of the 5 to receive the award proved that all the aftersales activities of the Philippines are of high caliber and top of the class in Isuzu network’s standard around the world. This will not be made possible without the efforts and cooperation of our dealers,” he said.
The local contest comprises 3 categories that are joined by different aftersales team members. Each has equivalent weighted points that are used to determine the Isuzu Service Skills Olympics Dealer Grand Champion.
This year’s individual honors went to:
The top 5 dealers in terms of overall performance were:
IPC congratulates all awardees and looks forward to new dealers joining future installments of the Isuzu Service Skills Olympics. Meanwhile, preparations are already underway for the I-1 Grand Prix Isuzu World Technical Competition to be held digitally from November 24 to 26, 2021, among Isuzu distributors from various parts of the world.