In light of the enhanced community quarantine (ECQ) implementation across Luzon and to support Realme followers, Realme Philippines has announced that they are extending the warranty period for all products.
Realme devices with warranties expiring during the duration of the ECQ will receive an extension of seven days after the quarantine. Additionally, customers whose gadgets have a replacement period expiring within the ECQ may also have their devices replaced up to three days after the lifting of the month-long ECQ.
“Realme Philippines stays committed to its promise of upholding the best interest and well-being of our key stakeholders—our employees, partners and customers—especially in these stressful times. We prioritize the health of our employees and partners, so we also temporarily put on hold the operations of our service centers in Luzon. Let’s contribute to the battle against this pandemic by staying at home and keeping ourselves healthy,” said Austine Huang, vice president for marketing, Realme Philippines.
All Realme service centers in Luzon are non-operational until further notice. Some service centers in the Visayas and Mindanao, on the other hand, continue operations while strictly following the protocols of their respective local government units. Customers may direct their concerns or queries to the official Facebook pages of Realme Philippines and Realme Stores Philippines.
For other updates and Realme announcements and updates, follow Realme’s official social page on Facebook, @realmePhilippines on Instagram, and @Realme_PH on Twitter. Engage in meaningful conversations and stay in the loop with the rest of the Realme through the official Realme Philippines Community Facebook Group.