Another major investment is coming to the Philippine IT-BPM sector.
TP is opening its 29th site in the country with a new PEZA-approved facility in Pasay, creating more than 1,000 jobs and reinforcing the Philippines’ role as a global hub for customer experience, digital transformation, and AI-powered business services.
EastWest Ageas has been certified as a Great Place To Work for the second consecutive year after earning an employee satisfaction score of 85%, highlighting the insurer’s continued focus on workplace culture, employee well-being, flexible work arrangements, and career development.
According to the Coursera Micro-Credentials Impact Report 2026, 96% of Filipino employers hired at least three candidates with micro-credentials over the past year, reflecting the continued shift toward skills-first hiring.
Career growth opportunities have become the biggest factor influencing whether Gen Z professionals stay with their employers, according to new research from global talent solutions partner Robert Walters.
As AI reshapes the IT-BPM sector, TELUS Digital Philippines cut attrition by 15 percent and maintained a 91 percent engagement rate by prioritizing human connection alongside technology adoption.
Improving hiring decisions has a direct impact on workforce outcomes. With stronger upfront validation, organizations can reduce early attrition, improve role alignment, and drive more consistent performance to strengthen productivity and operational stability.