Experts see the pandemic accelerating the adoption of artificial intelligence solutions in customer service as consumer behaviors change in response to the global crisis.
“I think everyone will be pushed...
Universal Robots (UR), a Denmark-based collaborative robots (cobots) technology market leader, advises business leaders in the Philippines, across health and related key industries, to leverage robotic automation in response to...
The ongoing socio-economic crisis is inevitably shaping customer perception, expectation, and experience on just how fast different companies can adapt to continue serving clients and customers at their greatest...
The social impact incubation network Impact Hub Manila closed its Impact Hackathon Online 2020 with its culminating event 2050fest on August 25, 2020, crowning ECES-1 as the grand winner....
Shopee, the leading e-commerce platform in Southeast Asia and Taiwan, steps up its logistics preparations to help brands and sellers meet the increased online demand in the peak year-end...
PLDT Enterprise, the B2B arm of the country’s leading ICT and digital services provider, powers the 133 Negosyo Centers of the Department of Trade and Industry (DTI) nationwide with...
Alcatel-Lucent Enterprise, the global leader in business communications and collaboration solutions concluded its first-ever Connex20 APAC Partner Virtual Series, an online event held last 12 to 14 August 2020.
Over 250...
As the world continues its fight against the current health crisis, top call center company SYKES Philippines has stepped up in instilling hope among its employees through SYKES Kind,...
In line with its objective to help Filipinos and their businesses go beyond brick and mortar operations and expand through e-commerce, PLDT Enterprise—together with PayMaya, helps grow digital transactions...