In light of Apple’s official communication regarding the chemical aging issue of batteries on older iPhone units, Power Mac Center has released a set of protocols for customers in need of servicing.
Power Mac Center, committed to provide efficient and professional service, advises customers to take note of the following:
- Devices must undergo diagnosis to check the battery condition and other internal and external physical/accidental damage or unauthorized modification that may or may not be visible to the naked eye.
- If such issues are found, the iPhone will be ineligible for the battery replacement.
- If, during the diagnosis, we also find other hardware issues, our Apple Certified Engineer will recommend a part/unit replacement accordingly.
- Customers may or may not proceed with the recommendation, but if they decide to pull out, they have to settle the diagnostic fee if the unit is out or void of warranty. The battery replacement fee is PHP 1,500 for eligible units out of warranty, inclusive of labor. This price may change due to importation costs and without prior notice.
This is Apple’s current and official procedure in all of their partner service centers and as an authorized service provider, they have to comply with it.
Power Mac Center Service Engineers are Apple-certified and take their craft seriously. This reflects on the brand so there must be no room for error in such proceedings. Since its announcement two weeks ago, Power Mac Center has successfully replaced over 150 iPhone batteries.
Visit a Power Mac Center store or find more online: PowerMacCenter.com