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Apps: Wanderhand

From cleaning, repairing appliances, to doing laundry, or any other household chore, Wanderhand is ready to lend a helping hand.

Wanderhand is a location-based application that makes getting skilled personnel as simple as a few taps on your phone. As an on-demand service app, Wanderhand allows you to simply book a service provider and pay for the service cost after–think ride-hailing apps, but for back-breaking tasks. 

The all-Filipino app was soft launched in February 2018. It was created by a team of visionaries in the field of human resources and information technology with the mission of improving life through technology. 

They conceptualized a mobile platform on which you could request a service and have service personnel show up at your doorstep. Their vision was also to help diligent Filipinos who didn’t have a place to start plying their trades. To make the dream come true, the team would search barangays for skilled workers looking for extra income. Candidates then go through a meticulous process involving background checks and verification of listed experience, and those who are approved are given the title Service Provider (SP). 

After a few months of operation, Wanderhand now has over a hundred competent plumbers, house cleaners, electricians, air-conditioning technicians, and laundry service providers. As Wanderhand moves forward, they are looking to extend their pool of SP’s further by enlisting professionals namely physical therapists, nurses, veterinarians, and among others. 

Currently, Wanderhand’s area of concentration is four Metro Manila cities in which they have a presence to maintain a quality of safe and fast service up to the satisfaction of clients. 

How does Wanderhand work?

There are two Wanderhand apps: one is for the SPs, and the other is for end users. To start using Wanderhand, users will have to register–the usual fill the blanks with necessary information process and agree on the fine print shown in-app. The registered user will then be able to choose a service to avail. 

A service request will then be blasted to SPs within the area with skills that match. The alert sent to SPs indicates the length of service time, service cost, and client address. SP’s will then bid to take the service. Wanderhand users will then choose from SP’s who offered their services. To make the choice easier for clients, ratings and comments for each SP can be viewed within the app. Once chosen, the SP and client can now converse through the app’s chat service for further instructions. Wanderhand does not allow conversations outside the app so they can moderate and keep both parties secure. 

The only payment option Wander Hand allows is cash, and this is given directly to SPs. Though there’s a competitive base price for each Wanderhand service, it is up to the SP’s to give discounts, or if they get a tip, it’s theirs to keep. 

Need a hand? Wanderhand is available free to download on the Apple App Store and Google Play Store.

Also published in GADGETS MAGAZINE December 2018 – January 2019 Issue.

Words by Mia Carisse Barrientos