Simple steps to avoid the spread of virus; list of emergency hotline numbers

    Safety starts at home. Maintaining a clean and healthy environment at home is important to safeguard yourself and your family from any illnesses. 

    Here are some tips to keep your family safe at home:

    Wash your hands often

    Wash your hands with soap for at least 20 seconds. Soap helps kill germs and viruses that are invisible to the eye, which simply washing with water can’t do. Always use hand sanitizer with 70% alcohol.

    Wear a mask, and don’t touch your face

    If you are sick, whether it’s with COVID-19 or any other illness, wear a face mask wherever you go to stop the spread of your illness. You should also avoid touching your mouth, eyes, and nose, as it’s through those body parts that germs and viruses enter the body.

    Sanitize your devices

    As you wash and clean your hands, you should also clean your devices, especially your mobile phone. These electronics could easily accumulate germs and viruses, as we constantly touch them throughout the day. Lightly apply some antimicrobial spray or alcohol on a microfiber cloth and wipe down your screens. If your devices have covers, don’t forget to wash these covers too.

    Work from home

    If your work, school, or daily commute is near a critical area, then it’s best to stay at home even if you’re not sick. The internet now makes it easier than ever to do work remotely and reduce the chances of contracting the virus and spreading it further. You can set up virtual meetings, transfer work files online, save your important documents through cloud storage for easy access and communication with your colleagues—and you can do it reliably with your PLDT Home Fibr. 

    Understanding the need for a strong and reliable internet connection now more than ever, PLDT Home has rolled out FREE speedboost for all Fibr subscribers in Metro Manila, Rizal, Bulacan, Laguna, and Cavite so that the minimum speeds will be 25 Mbps until April 30. This will help a lot of families working and studying at home to keep up with their daily tasks online.

    Keep family members updated of your status

    The good thing about the internet is that with it, we can remain safe and constantly connected. In delicate times like these, it’s best to always update your family members of your status and location, as they may be able to tell you which places to avoid or anything they know, or you can share your own knowledge of the current situation. Even the simple news of telling everyone you’re fine can be very reassuring.

    Read up and share verified information on COVID-19

    The best way to keep yourself and your family protected is if you also stay up-to-date on the right information about COVID-19 via official sources online. More developments unfold by the day, with new knowledge about the virus being discovered—you can learn about them right away online from trusted official sources and share them with your loved ones and friends, so they can protect themselves too.

    PLDT Home Wifi and PLDT Home Volume-based plan subscribers now have FREE access to verified government and news websites such as the Department of Health (DOH), National Disaster and Risk Reduction Management Council (NDRRMC), and Philippine Information Agency (PIA).

    Always stay connected and set up personal notifications

    Stay tuned to official channels of information. You can follow along on TV or radio and can easily set up notifications for important social media accounts such as the Department of Health (@DOHgovph on Twitter) or news sites. You can even set up Google Alerts to monitor for updates about COVID-19 around the internet.


    Keep COVID-19 Hotlines and designated emergency hotlines of your area on your phone and send to your family members:

    DOH COVID-19 hotline(02) 894-COVID (02) 894-26843
    Free Calls for PLDT, Smart, Sun and TNT subscribers COVID-19 Hotline: 1555
    National Emergency Response Center: 911
    Citizen Complaint Hotline: 8888
    NDRRMC Trunk Lines:8911-5061 to 65 local 100
    NDRRMC Operations Center:(02) 8911-1406
    (02) 8912-2665
    (02) 8912-5668
    (02) 8911-1873
    Philippine Red CrossHotline: 143
    Emergency Response Unit: (02) 8790-2300 loc 604
    Metro Manila Emergency HotlinesCaloocan: 53106972
    Las Pinas: 85527694/87767268
    Makati: 168/ 82365790
    Malabon: 89216009
    Mandaluyong: 85332225
    Manila: 85275175
    Marikina: 161
    Muntinlupa: 89254351
    Pasay: 85517777
    Pateros: 86425259
    Quezon City: 122/89284396
    San Juan: 72384333
    Taguig: 87893200
    Valenzuela: 83525000/82921405
    Joint Task Force – NCR09451491764
    Rizal Emergency Hotline86202487 / 85714375
    Bulacan Emergency HotlinesBulacan: (044) 7910566 / (044) 7607049
    Malolos: (044) 7910630
    Meycauayan: (044) 2581030
    San Jose del Monte: (044) 9137243
    Cavite Emergency HotlinesBacoor: 161 / (046) 4170727
    Cavite: (046) 4310752
    Dasmariñas: (046) 6863339 / (046) 8510995
    Imus: (046) 4710629
    Gen. Trias: (046) 4378184
    Tagaytay: (046) 4830446
    Trece Martires: (046) 4190353
    Laguna Emergency HotlinesBiñan: 75300015
    Cabuyao: 88322809
    Calamba: 75451697
    San Pablo: 75628116
    San Pedro: 88082020
    Sta. Rosa: 75300015

    #StayHome to prevent the spread of COVID-19 and keep your family safe and connected. With PLDT Home, you can do so much such as reliably work from home and keep your family up-to-date to the latest news with your unlimited access to the Internet. Visit for more details.

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