Aspect Software, a provider of fully-integrated consumer engagement, workforce optimization, and back-office solutions is bolstering its ASEAN presence by filling in key roles with tried and tested large-scale managers, namely Sanjay Gupta, Shilpi Puri, and Richard Loberas.
“People are the foundation of everything we have achieved and everything we will achieve. As a company, we place the highest value on people and leaderships. We remain committed to work, serve, and make the difference for our customers and partners. Sanjay, Richard, and Shilpi are top talents who have leaned in, stepped up, and helped make the difference with their proven leadership capabilities and expertise, while embracing our core values and culture,” said Jagan Narendran, Aspect Software senior vice president for Asia Pacific and Middle East.
“As we build on our market momentum as a leading customer experience software provider and expand the footprint of our market-leading cloud portfolio in Asia Pacific with our strategic alliance partners, I am confident that Sanjay’s dedication and experience in this industry, coupled with his proven execution capabilities, will bolster our Aspect Cloud growth in the region,” added Narendran.
He continued, “As our Asia Pacific go-to market is mainly indirect, we plan to further strengthen our channel ecosystem and are confident that this will provide further inroads and revenue growth opportunities for Aspect. In recognition of Shilpi Puri’s excellent work in engaging with existing partners and being instrumental in bringing onboard new partners and important alliances, I am delighted to announce her promotion to the role of senior director, strategic alliances and partnerships for Asia Pacific and MIddle East.
“ASEAN continues to be an important market for us in Asia Pacific, and to allow for dedicated focus, I am pleased to appoint Richard Loberas as head of sales for ASEAN and Korea. Richard has been a consistent performer and will further build upon our ASEAN growth momentum,” Narendran ended.