The 2026 Microsoft Work Trend Index shows Filipino professionals moving ahead of the global curve in AI-assisted work. One in four Filipino AI users qualifies as a “Frontier Professional,” compared with 16% globally, while 77% say AI now enables them to produce work they could not have produced a year ago. The report also highlights strong emphasis on critical thinking, quality control, and human accountability.
Another major investment is coming to the Philippine IT-BPM sector.
TP is opening its 29th site in the country with a new PEZA-approved facility in Pasay, creating more than 1,000 jobs and reinforcing the Philippines’ role as a global hub for customer experience, digital transformation, and AI-powered business services.
EastWest Ageas has been certified as a Great Place To Work for the second consecutive year after earning an employee satisfaction score of 85%, highlighting the insurer’s continued focus on workplace culture, employee well-being, flexible work arrangements, and career development.
According to the Coursera Micro-Credentials Impact Report 2026, 96% of Filipino employers hired at least three candidates with micro-credentials over the past year, reflecting the continued shift toward skills-first hiring.
Career growth opportunities have become the biggest factor influencing whether Gen Z professionals stay with their employers, according to new research from global talent solutions partner Robert Walters.
As AI reshapes the IT-BPM sector, TELUS Digital Philippines cut attrition by 15 percent and maintained a 91 percent engagement rate by prioritizing human connection alongside technology adoption.
Improving hiring decisions has a direct impact on workforce outcomes. With stronger upfront validation, organizations can reduce early attrition, improve role alignment, and drive more consistent performance to strengthen productivity and operational stability.