On a mission to continue providing healthcare and safety benefits to its Ka-pandas, foodpanda has partnered with KonsultaMD to provide its fleet of partner riders, e-scooters, bikers, and walkers with free telemedicine consultation services.
Through the partnership, which ran March to June, thousands of Ka-pandas from the country’s leading online quick commerce platform were offered 24/7 free unlimited voice consultations and 4 video consultations with licensed medical doctors through the KonsultaMD app.
“Maayos naman po ang naging experience ko rito sa KonsultaMD sa pag-papakonsulta ng aking nararamdaman sa dibdib. Binigyan po ako agad ng reseta sa online session. Maganda po ang serbisyo, para na rin akong nagpatingin sa ospital, “said Junrey Sahitas, a 22-year-old foodpanda partner rider.
Aside from the video consultations, the healthcare program also included prescriptions, laboratory requests, and other services.
As a father to a 7-month-old baby, Renz Cedrick Sta. Maria was delighted when he found that that the free health plan also extends to up to 4 more dependents of foodpanda delivery partners. “Pina-check ko po yung baby ko kasi hinihingal po siya noon, parang hinihika. Nag fill-out po ako ng form at hindi rin nagtagal ang paghihintay ko at nag-send agad sila ng reseta.“
According to Patricia Jacinto, operations director of foodpanda Philippines, they decided to extend the program from May to June coming from its initial run last March to April as they saw how the program was well-received by the Ka-panda fleet. “We all know that our Ka-panda partner riders are more prone to health and safety risks as they are always on the road. This is our way of providing them with an added layer of support and protection as our partner delivery riders, and we are quite happy that they also deemed this helpful for them and for their family members.”
Jacinto also shared that they made the process of availing convenient for their partner riders by sending the unique voucher code to their rider app so they can easily redeem the health plan from the KonsultaMD app.
On top of the free consultation service, foodpanda has also been consistent at rolling out programs that will prioritize the health and safety of its Ka-panda delivery partners. It includes linking them to PhilHealth to access basic healthcare benefits and a free insurance coverage that will protect them while they make deliveries on the road.