Maya is urging employers in the information technology and business process management sector to make workers’ financial health part of their competitiveness agenda by connecting digital payroll with access to savings and responsible credit.
Speaking at the International IT-BPM Summit 2026, Maya Bank president Angelo Madrid said the industry’s investments in skills and technology should be matched by financial services that help employees manage everyday expenses, build savings, and prepare for emergencies.
A LARGE WORKFORCE WITH GROWING FINANCIAL NEEDS
The IT and Business Process Association of the Philippines reported that the sector supported 1.9 million workers and generated more than US$40.3 billion in revenue in 2025, contributing 8% to national GDP.
“Filipino workers who help customers around the world manage their finances should also have the tools to build financial security for themselves,” Madrid said.
“We are working with employers to connect salary payments with savings tools and credit suited to workers’ needs and ability to repay, helping them manage everyday expenses and prepare for emergencies.”
DIGITAL PAYROLL FOR EMPLOYERS
Maya is working with IBPAP and business process outsourcing companies to expand employees’ access to financial services while modernizing payroll, disbursement, and reimbursement processes.
Through Maya Business, employers can send salaries and other employee payouts digitally and at scale. The setup is intended to reduce manual processing and administrative work, particularly for companies operating across multiple sites and around the clock, while providing greater visibility over employee payouts.
For large IT-BPM operations with distributed workforces and continuous shifts, digital payroll can become part of a broader effort to streamline back-office processes.
SAVINGS AND CREDIT BEYOND PAYDAY
Employees can receive and manage their salaries through the Maya app, which combines everyday payments with banking services.
Maya Savings, Personal Goals, and Time Deposit Plus provide options for setting money aside, while credit products are available to eligible customers subject to assessment.
“The opportunity is to make payroll more efficient for employers while helping employees manage their money beyond payday,” Madrid said.
“Progress should mean more businesses using digital financial tools and more employees able to save, meet their obligations and prepare for unexpected expenses.”
FINANCIAL HEALTH AS PART OF INDUSTRY COMPETITIVENESS
Maya’s argument is that workforce financial well-being should be considered alongside the technology, skills, and operational investments that have made the Philippine IT-BPM sector globally competitive.
The approach brings together two sides of the employment relationship: employers’ need for efficient payroll and disbursement systems, and employees’ need for tools that can help them manage income, save, and access credit when appropriate.
For Maya, the link becomes particularly relevant as IT-BPM companies expand into higher-value financial-services work.
AI SUPPORTS MAYA’S OWN FINANCIAL SERVICES
Madrid said the industry’s shift toward more sophisticated financial-services work requires teams that combine financial expertise, technology, and sound judgment.
Maya builds and manages its core technology in-house and applies AI across areas including credit assessment, fraud prevention, personalization, and operations.
“Our strength in global finance should also be reflected in the financial health of the businesses and people delivering it,” Madrid said.
More information about its financial services is available through the Maya website and Maya Bank website.